FAQ AU

What is the delivery time for the front door?

PRODUCTION TIME

Front doors from the STA - production time 5 weeks.
Front doors from the FARGO - production time 5 weeks.
Front doors from the KENT - production time between 4 and 5 weeks.
Interior doors - production time 3 and 4 weeks.
Garage doors - production time 5 weeks.
Usually, the furniture & fireplace are sent within 7-14 working days after the order has been placed..

How many years is the warranty on the front doors?

We offer a 5-year warranty.

What are the doors made of?

The Fargo, Kent, and Sta door is made of stainless steel. Inside are filled with foam and wood, but we also have a full wooden door.

What is the size of the STA door frame?

The size of the stainless steel front door frame is 9 cm

What is the size of the FARGO door frame?

The size of the Fargo collection front door frame is 11 cm

The size of the Premium Termo Fargo collection front door frame is 57 mm

Do we do the installation of our front doors?

No, we don't offer installation

What is the cost of delivery?

We deliver all our products for free in Australia and New Zealand.

Do we make a door in a different color than the colours on the website?

The door can be manufactured in any color from the RAL palette but it will cost extra. The delivery time of the door in a non-standard colour will take 2 weeks longer.

Do you make doors higher than 208cm?

Yes, we can produce metal single front doors up to 240cm maximum. The door named FARGO can be up to 240cm height and it will cost an extra. All front doors besides FARGO and KENT collection can have a height of 225cm and it will cost an extra.

Can the hinges, locks and handles be black?

Yes, we can produce all our doors with hinges, locks and handles in black colour. However, there is the additional charge for the black hardware.

What kind of glass is used in the front door?

All our doors are manufactured with triple glass which is tempered

How difficult is it to install our door?

We have a video on our website in category "video" showing step by step the process of installing our doors. The installation is very easy.

Are the doors delivered with a frame and locks?

Yes, our doors are delivered with a frame and a set of locks. Each lock contains a set of 5 keys.

Is the side panel openable?

Yes, one panel is always openable for doors with a single panel. If the door contains two panels on both sides, then the panels are not openable.

Can we install the letterbox in the side panel?

We can install a letterbox in the side panel if the width is at least 40cm. If the panel is 30 cm, then we can install the letterbox vertically.

Can we install our own smart lock in the door?

Yes, you can install your own smart lock but we do not take any responsibility for it and we deliver our door with a standard lock.

How can I choose the door opening way?

Please check the drawing below. the person in this picture stands outside the building.

Where can I see your door already installed?

We have many customers in London and other places where you can see the door after installation. Please check the link https://domadeco.com.au/real-photos to see a portfolio of our doors after installation.

What the door threshold looks like for STA collection

Dimensions and real pictures of the door threshold from the STA collection

What the door threshold looks like for FARGO collection

Dimensions and real pictures of the door threshold from the Fargo collection

What RAL colour number are available for the standard colours listed for the FARGO doors?

Walnut: RAL 8011
Dark Anthracite: RAL 7016
White structure: RAL 9003
Black matt: RAL 9005
Wenge: RAL 8017
Mahogany: RAL 8015
Swamp oak: RAL 8028
Golden oak: RAL 8003
Bleached oak: RAL 1019
Winchester: RAL 8001
Smooth anthracite: RAL 7015
Anthracite sapphire: RAL 7011
Silver gray: RAL 7040

What RAL colour number are available for the standard colours listed for the STA doors?

White: RAL 9010
Golden oak: RAL 8003
Walnut: RAL 8024
Wenge: RAL 8019
Winchester: RAL 8001
Mahogany: RAL 3007
Dark Antracite: RAL 7016
Light Antracite: RAL 7001
Black matt: RAL 9005

How does the Electronic Opener T-bar work?

When you have a regular T-bar then once you exit the house you are unable to go back in without using a key. The electronic opener enables you to open the door without a key. It is connected to the small door latch in the door. Therefore, if you want to completely lock the door you have to use a key. From the frame, there is a special wire that has to be connected to electricity. It requires 12V. I am sending you a video that presents how the electronic lock works:

video showing how it works https://www.youtube.com/watch?v=0UCSZOT52gI

How can I measure the hole in the wall for door installation?

The picture shows the dimensions of the door with the frame and how to measure the opening for door installation. Please always measure from the floor "tile or wooden panel" inside the house to the top brick level.
The space for the door installation should be between a minimum of 5mm to 20mm larger than the overall size of the door with the frame. This space is necessary as it should be filled with foam during the installation. This will also ensure insulation between the wall and the door frame.